Privacy Policy

In order to carry out your relocation, we need to collect certain personal information concerning yourself, those that accompany you on your relocation, your residence and your belongings. This information may be provided by your employer (if your employer is the booker of your relocation) or will be requested from yourself.

The collection and use of your personal data is subject to the EU General Data Protection Regulations (GDPR). Africa Mobility Services has strict rules for the collection, storage, protection and release of your personal data:

  • Any personal information collected will only be used for the purposes of carrying out your relocation and (if relevant) related activities and services such as insurance, interactions with authorities etc.
  • Personal information will only be shared with those parties or authorities involved in effecting your relocation. Africa Mobility Services will never sell, trade or share personal information with third parties. Africa Mobility Services and her network partners have strict privacy policies in place.
  • Africa Mobility Services does not engage in profiling based on personal information. No automated decision making is done.
  • Information may be shared with companies inside or outside the EU where this is necessary to carry out your relocation.
  • Within the EU, Norway, Liechtenstein and Iceland, the GDPR regulations apply; outside the EU, some countries are considered to have sufficient protective legislation (Andorra, Argentina, Canada (except Quebec), Faroe Islands, Guernsey, Isle of Man, Israel, Jersey, Uruguay, United States when EU-US Privacy Shield is in place, and Switzerland), all other countries do not meet the GDPR level of privacy protection;

It may be that the origin or destination of your removal lies in a country that has no proper data protection regime as identified in the GDPR. In that case, Africa Mobility Services is legally allowed to share this information with parties involved to ensure the effectuation of your removal.

  • Africa Mobility Services uses the RedSky removal management platform by RedSky Mobility Solutions LLC, a company based in the United States. A valid EU-US Privacy Shield certificate is in place. Annual audits are held by independent auditors to ensure continued compliance with the GDPR.
  • Africa Mobility Services retains removal files for 7 years for accountancy purposes. After this period, personal information is anonymized.
  • You have the right to access the information gathered by Africa Mobility Services, to demand correction of any incorrect information, or to have your personal information removed (within the limits of our legal retention).

Privacy Policy use of our website

Africa Mobility Services values your visit to our internet site. We would like you to understand what we will do with the personal data you provide when you subscribe to our digital magazine or our press release service or respond to a job vacancy on our website.

Your personal data, including your email address, will be used only in the following ways:

  • We will keep and use personal data you provide when you subscribe to the digital magazine or press release service in order to fulfill your request and to maintain our relationship;
  • Your data will be deleted when you unsubscribe. We will use personal data you provide in order to receive information from us (for example to request a copy of the annual report) once only in order to fulfill your request;
  • We will treat personal data you provide in response to a vacancy in the same way we treat responses received by ordinary mail and will not keep the data longer than necessary;
  • We will use saved information to analyze visiting patterns in order to improve the site;
  • We will not sell or pass on your personal data to third parties that are not members/business groups of Africa Mobility Services;
  • Our website contains links to non-Africa Mobility Services websites. Africa Mobility Services is not responsible for the privacy policies on those sites.

Saving data
Africa Mobility Services will treat the data in accordance with applicable legislation and regulations. Africa Mobility Services will save some data in a file when you use certain parts of the site. This is necessary for you to visit those parts of the site.

Before you go to a particular part of the site, we will ask your permission to save and use the data necessary for that page. Giving your permission will provide you access to that page of the site. By giving us your permission to use your data for a particular page, you also give us permission to reuse the data necessary for that page. Africa Mobility Services will use your personal data only in accordance with your permission.

Cookies are text files that the browser ‘remembers’ and stores on your PC when you visit an internet site. With the aid of cookies, the website remembers certain information so that you do not have to retype it every time you log on. Africa Mobility Services’ cookies contain only information that is applicable for Africa Mobility Services’ website and that increases the ease of use.

Click here for our Cookies policy

If Africa Mobility Services makes any changes to its privacy and information protection policies; you have a right to be informed. If we update the policy, we will inform you by means of hyperlinks on this page. You will therefore always be able to follow our privacy policy.